FAQs
Recording Cash Transactions in SOUS
While online payments have become increasingly popular, some clients still prefer to pay using cash. In such cases, it's important for businesses to have an easy and efficient way to record these cash transactions. In SOUS these cash payments can be ...
SOUS payments versus Card limits
Many cards have daily or transaction limits that can prevent clients from making payments over a certain amount. This can be frustrating, especially when it comes to a significant purchase or payment. Fortunately with SOUS, we have ACH (Automated ...
If I cancel my SOUS account, will I lose my data?
As with most "software-as-a-service" platforms, when you cancel your account, your data will become inaccessible, but don't worry, before canceling you have the opportunity to download CSV files of your clients.
If I don't like SOUS, how do I cancel?
Simply login to your account, click on your profile and select My Subscription, then click "cancel subscription". No need to call, email, or talk to anyone!
How long are your contracts?
There are NO long term contracts or commitments. You can use SOUS month to month, and cancel at any time you'd like!
Who owns the data / information / clients?
You do! Any clients or event information is 100% owned by you. SOUS & Chefpreneur doesn't have permission to use that information or contact your clients for any reason. SOUS is just a tool for YOU to deliver YOUR services!
Do I have to install anything?
No! We created SOUS so you wouldn't have to have a whole I.T. department to run your business! Just login, start clicking, and you can build your business.
What happens after my free trial ends?
If you decide to continue using SOUS, as a thanks for being a beta member, you will be able to continue your access for only $39/mo - That’s 64% OFF! OR unlock even greater savings (plus bonuses) with an annual membership.
Are there any hidden fees?
NO! You have unlimited usage of all current features within SOUS. We don’t even require your credit card for the free trial!
Is there customer support?
Your success is our success! If you ever get stuck or have questions, our team is ready to help via email (support@chefpreneur.com) or chat support.
Is my data safe?
YES! SOUS is built on Microsoft’s Azure platform and uses their world-class data protection, cybersecurity, storage, networking, and backup recovery services. Azure also covers more than 100 compliance certifications with third-party audit reports.
What if I already use another CRM?
That’s great! Import your clients in minutes and instantly bring everything together in one place.
Is SOUS easy to use?
Yes! We know chefs care about ease, so we’ve built SOUS to be as user-friendly as possible. Follow our in-app Helpful Onboarding to embed your custom inquiry form on your website, create your first event, invoice a client, and more.
What does “Beta” mean?
SOUS is still undergoing developments and improvements. Although it’s in beta, we have tested and ensured its functionality and ability to provide what your business needs today. Because it’s in beta, we want to give an opportunity to those that ...
Popular Articles
How Do I Connect My Gmail Account to SOUS to Send Menu’s & Invoices?
To connect your Gmail account to SOUS, this article provides instruction on how to: Enable Google's simple 2-Step Verification Process to protect your account. Connect to SOUS using Google's App Passwords feature. How Google's 2-Step Verification ...
Nuvei Pricing Policy
SOUS Payments offers pay-as-you-go pricing, based on payments you process. Pricing Visa / MasterCard / Discover Credit 2.9% + $.10 per transaction Visa / MasterCard / Discover Debit 2.9% + $.10 per transaction AMEX 3.5% + $.10 per transaction ACH ...
How Do I Sync My SOUS Calendar with Other Calendars?
If you use a third-party calendar such as Google Calendar, Microsoft Outlook , or iCal you can sync your SOUS calendar to them using a special "Shared Calendar" URL. Locating your Shared Calendar URL in SOUS This URL is used to connect to external ...
How to Import Contacts Into SOUS From a CSV File
If you were maintaining client information before subscribing to SOUS, you can import them all using a CSV file. Before you begin The import tool only works with CSV files Each contact in your file must have a first name and email address Learn how ...
Applying with Nuvei to Accept Payments Online
Accept every payment quickly, easily, and securely. Chefpreneur partners with global platform, Nuvei ® , and makes it easy for your customers to make payments securely in just a few clicks and you can receive your money as soon as the next business ...