Error Sending Email. Please verify your email password. [Google Users]

Error Sending Email. Please verify your email password. [Google Users]

Problem

You are receiving the following error when trying to send invoices or menus from SOUS:

"Error Sending Email. Please verify your email password."

Solution

Changing the password on your Google Account will disconnect SOUS as a connected app via the "App Password".
Follow the steps below to create a new App Password for SOUS.
  1. Log in to your Google Account Settings using this link: https://myaccount.google.com/security
  2. In the middle of the screen under How you sign in to Google, click 2-step verification.





  3. Scroll to the bottom and click on App Passwords.




  4. Delete the existing app password for SOUS, then create a new one. (you can name it "SOUS").




  5. Once the new password is generated, copy and paste it into the password field. 


    **The password for your gmail account connection in SOUS is this app password, NOT the password to the account itself.