Error Sending Email. Please verify your email password. [Google Users]
Problem
You are receiving the following error when trying to send invoices or menus from SOUS:
"Error Sending Email. Please verify your email password."
Solution
This issue is caused when SOUS is not able to connect with your Business Gmail Account. Please follow the below steps to fix it.
Click your profile icon at the top and select "Business Center"
Go to "Connected Apps"
Under Third-party Applications, locate Gmail and click "Connect App"
Click "Connect"
Choose your Google account.
Click "Continue"
Click "Continue" again
To check the status of the connecttion, click "Send Test Email"
Enter an email address and click "Send"
If the connection is a success, the email will get sent, a temporary status will be shown at the top of screen and a you will get a test email.
Related Articles
How Do I Connect My Google Calendar with SOUS?
Please follow the below steps to link your Google calendar with SOUS Navigate to the Business Center page in SOUS (Accessed via the profile dropdown) Click Connected Apps . Select Google Calendar Click Connect Click Continue to Sign in to your ...
How Do I Sync My SOUS Calendar with Other Calendars?
If you use a third-party calendar such as Google Calendar, Microsoft Outlook , or iCal you can sync your SOUS calendar to them using a special "Shared Calendar" URL. Locating your Shared Calendar URL in SOUS This URL is used to connect to external ...
New Inquiry Email Notification
SOUS uses the below email template for notifying its users when they get a new inquiry for their services. EMAIL NOTIFICATION - NEW INQUIRY (CHEF EMAIL) Subject: New Inquiry Submitted from John Dough Body: You have received an inquiry from John ...
Connecting an email account to send Invoice /menu which is not listed in SOUS Connected Apps
This article provides information on how to link your SOUS account with an email service providers which is not listed in SOUS . Getting Started Navigate to the Business Center page in SOUS (Accessed via the profile dropdown). Click Connected Apps ...
Activated Merchant Account Email Notification
AUTOMATED EMAIL - MERCHANT ONBOARDING Subject: Approved: Merchant Account Activated Body: Hi [name], Start accepting payments, your merchant account with SOUS + Nuvei is approved and activated! Visit your Business Center in SOUS to set up ...